Great Adventures Tea Towel

How long does Standard Delivery take?

Standard Delivery can take between 2-5 working days. For more information please visit our Shipping page

Where is my order?

If your order has not arrived please do drop us an email at customer.services@sustrans.org.uk so that we can look into this for you.

Why is my discount code not working?

Discount codes are case sensitive, please double check the entry of it. 
Some discount codes have restrictions, such as SHOP15, so please read the terms and conditions. If you are still having issues please contact us on customer.services@sustrans.org.uk

My gift card isn't being recognised?

Please email the customer service team or use the contact us tab below and we will look into it for you. 

We are taking a short break over the festive period from Friday 22 December to Tuesday 2 January 2024. Feel free to continue placing orders, but please note that your order will be dispatched on Tuesday 2 January.

Shipping

Orders received by 12pm will be dispatched on the same day Monday to Friday. Orders placed over the weekend will be shipped Monday, excluding bank holidays.

Pricing

Free delivery for all UK orders over £100

Standard delivery £3.95 for orders up to 2kg 

Standard delivery £5.50 for orders over 2kg

Next day delivery (RoyalMail Tracked 24) £11

Rest of the world

Delivery charges vary according to weight.

We are currently unable to ship to the EU. We will be reinstating this in 2025. Contact customer.services@sustrans.org.uk for more information.